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Carpet and underlay assessment questions

Record the affected carpet area and water history, then ask about underlay, adjoining materials, retention limits, and the proposed scope.

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Separate carpet, cushion, floor, and contents

Note the affected room and water history without walking through suspect water. Ask how the carpet, underlay, floor below, tack strips, base trim, and adjoining areas are evaluated. Have movement, cleaning, lifting, removal, disposal, odor limits, drying evidence, reinstall, and exclusions stated instead of accepting one promise about the visible carpet.

Water damage help

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